Cactus Jack
Cactus Jack

Welcome

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Frequently Asked Questions

ALL ORDERS ARE FINAL. NO REFUNDS

What can be customized?

If you are on a custom product:

  • Tap on any design element to customize
  • Tap the logo on the front chest to choose your favorite
  • Tap the photo of TS on the back to upload your own selfie
  • Tap the drawings on the back to choose your favorite, drag to move

 

Can my custom order be rejected?

Yes. We reserve the right to reject any custom order. Please only upload images you own and keep graphics inside the printable area.

 

How long does my order take to ship?

US: Please allow 1-3 weeks for production before shipping.

Intl: Please allow 2-4 weeks for production before shipping.

Dates may vary.

 

How do your garments fit?

T-Shirt:

Size Body Length Chest Width Sleeve Length
S 28 36 15.62
M 29 40 17
L 30 44 18.5
XL 31 48 20
2XL 32 52 21.5

 

Hoodie:

Size Body Length Chest Width Sleeve Length
S 26 40 33
M 27 44 34
L 28 48 35
XL 29 52 36
2XL 30 56 37

 

Do you offer refunds?

No refunds are available whatsoever.

 

Are there any additional costs for shipping internationally?

We cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. This applies to only International and Canadian orders.

 

 Email lookmomicanfly@cactusjack.world for further help